Our Commitment to You

Responsible Gambling at pussy88

pussy88 believes that gambling should remain a controlled form of entertainment. This page outlines our commitment to player safety, the control tools available, and what you need to know before playing.

24/7 player protection
For players aged 21 and above only
Self-control tools available
Operating under international licensing

Playing at pussy88 should be an enjoyable, controlled experience — not something that causes stress or financial problems. We recognise that for some players, gambling can become more than just entertainment. That is why we have developed a comprehensive responsible gambling policy to help every player stay within limits that are comfortable for them.

This policy applies to all products on the pussy88 platform — including online slots, live casino, sports betting, poker and all other games. We encourage players to read this page carefully and use any of the control tools we provide when needed.

⚠️ Age limit: Only individuals aged 21 and above are permitted to create an account and play at pussy88. We will request identity verification when required. Creating an account with false information or on behalf of an underage person is a serious violation of our terms.

Gambling is not a way to generate a steady income or resolve financial problems. Every game on our platform involves an element of chance, and money used for gambling should be treated as an entertainment cost — not an investment. Set a limit before playing, and do not exceed an amount you can afford to lose.

Player Protection Tools and Policies

We provide various mechanisms to help you play more mindfully and within control.

Self-Exclusion

Players may apply for temporary or permanent self-exclusion through our customer service. Your account will be suspended for the chosen period, and we will not send you any promotions during that time.

Daily Deposit Limit

You can set a daily, weekly or monthly deposit limit on your account. Once a limit is set, the system will automatically decline any deposit that exceeds that amount until the limit resets.

Session Time Limit

Set a time limit for your playing session. When your set time is reached, the system will notify you and can block additional sessions until the following day. This helps prevent excessively long playing sessions.

Loss Limit

You can set a maximum loss amount within a given period. Once that limit is reached, your account will be restricted from continuing play for the relevant day, week or month — depending on the limit you selected.

Underage Protection

pussy88 applies a strict age verification process. We also recommend the use of parental control software for parents concerned about their children accessing online gambling content unsupervised.

24/7 Support

Our customer service team is available to assist you via live chat and email in Malay and English, every day without interruption. If you are concerned about your own gambling habits or those of a family member, contact us immediately.

Signs of Problem Gambling

Problem gambling does not necessarily mean playing every day or wagering large sums. Sometimes the signs are more subtle. Here are some indicators to watch for in yourself or someone you care about.

💡 If you identify two or more of the signs below in yourself, consider speaking with a counselling professional or contacting a support resource available in Malaysia.

  • Using money that should go toward basic needs such as rent, bills or food to gamble.
  • Feeling the need to increase bet amounts to get the same level of satisfaction.
  • Unable to stop playing even after deciding to do so.
  • Lying to family members or friends about gambling activity or money spent.
  • Trying to recover lost money ("chasing losses") by continuing to play.
  • Feeling restless, anxious or irritable when unable to gamble.
  • Neglecting work, family or social responsibilities due to gambling.
  • Borrowing money or selling belongings to fund gambling.

How to Apply for Self-Exclusion at pussy88

The self-exclusion process is designed to be simple and quick. We respect every request without question.

1

Contact Support

Start by contacting our customer service team via 24/7 live chat or email at [email protected].

2

State the Period

Let us know the exclusion period you want — one week, one month, six months, one year, or permanently.

3

Identity Verification

We may request a brief identity verification to confirm the request comes from the legitimate account owner.

4

Account Suspended

Your account will be suspended promptly. You will not receive any promotional emails for the duration of the exclusion.

⚠️ Important: Self-exclusion cannot be cancelled before the chosen period ends. This is to protect you from making impulsive decisions. If you choose permanent exclusion, your account will not be reopened under any circumstances.

Healthy Playing Tips

Responsible players take ownership of how they play. Here are some practices we encourage for all pussy88 users.

Before starting a playing session, set a specific budget for entertainment — money you are fully prepared to spend. Do not put savings, rent money or funds for other needs into your gambling account. This is a line that must remain firm regardless of how the game goes.

If you win, enjoy the moment — but do not let a win push you to keep playing longer than planned. The same applies to losses: do not try to chase money you have lost. The outcome of the next game has no connection to the previous one.

💡 Set your limits before logging in. Do not make decisions about limits while you are playing — emotions can affect your judgement.

💡 Take regular breaks. Playing for hours on end can impair judgement. Get up, drink some water, and come back with a fresh mind.

💡 Do not play under pressure. If you are stressed, sad or not in the right headspace — that is the worst time to make betting decisions.

💡 Do not mix gambling with alcohol. The best decisions are made with a clear and calm mind.

Problem Gambling Support Resources

If you or someone you know needs help, there are several support channels available in Malaysia.

Talian Kasih

A national social services helpline providing counselling and support to individuals facing various issues including addiction. Available around the clock.

Government Hospital Psychiatric Clinic

Government hospitals in Malaysia provide psychiatric services including addiction counselling. You can get a referral through your nearest health clinic.

Institut Kesihatan Mental (MENTARI)

A public psychological and psychiatric services centre that provides treatment for behavioural addictions including problem gambling.

Gamblers Anonymous Malaysia

A peer support group for individuals with gambling problems. Meetings are held regularly in a confidential and non-judgmental setting.

In addition to the resources above, the pussy88 customer service team can be reached via 24/7 live chat or email at [email protected] for initial guidance on self-control tools or the self-exclusion process.

Enjoy pussy88 Within Healthy Limits

Responsible gambling starts with self-awareness. If you are ready to play in a controlled way, use the control tools we provide and set your limits today.

Operates under international licensing 21 years and above only 24/7 support in Bahasa Melayu

Questions About Responsible Gambling

The minimum age is 21. This is an absolute requirement with no exceptions. All new players must go through an age verification process, and any account found to be owned or used by an underage individual will be closed immediately, with any remaining balance held pending investigation.

Contact our customer service team via 24/7 live chat or email at [email protected]. State the deposit limit you want — whether daily, weekly or monthly — along with the amount you choose. Our team will apply the limit to your account promptly.

No. Self-exclusion cannot be cancelled before the chosen period ends. This is a protective measure we apply for your own benefit. Once the exclusion period ends, you may contact us to discuss next steps.

No. Once self-exclusion is activated, we will remove you from all promotional email lists and marketing notifications. You will not receive any bonus offers, promotions or play invitations for the duration of the exclusion.

The first step is to acknowledge your concern — that already shows good self-awareness. We encourage you to contact the pussy88 support team via live chat or email for information on available control tools. At the same time, consider reaching out to a professional support resource such as Talian Kasih or your nearest government psychiatric clinic.

Yes. Any request related to self-exclusion, account limits or gambling problems is handled with full confidentiality by our team. This information will not be shared with any third party unless required by law. You may refer to our Privacy Policy for more details on how we handle personal data.

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